• calender-icon Event
  • Posted: 19 Jun 2024

Smart Talk: How to get the most out of your customer reviews

10
Jul
2024

  • Calender-Icon Time: 13:00 - 13:45
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Smart Money People
  • Currency-Icon Free to attend
A free webinar hosted by BSA Associate, Smart Money People
 

In this live 45 minute webinar hosted by our Head of Business Development Jess Rushton, our expert panel will deep dive into the importance of reviews. 


They'll discuss a range of topics, such as the value of responding to customer feedback, how negative reviews can be used positively, and how reviews can be used to evidence customer outcomes.

The panel will also give valuable insights about how your company can maximise the impact of its own customer reviews.
 

You'll hear from:

  • Adil Sheikh: Head of Product - Smart Money People
  • Natalie Wilshaw: Customer Experience Manager - Money Wellness
This is sure to be an insightful session where there'll be plenty of opportunities to ask questions.
 
We're looking forward to seeing you there on the day.

agenda.png  Date:
  Wednesday, 10th July 2024

sessions-(1).png  Timings:
  13:00 - 13:45

Currency-image.png  Cost:
  Free to attend

register.png  Register: 
  Complete the online form to secure your place.
          
contact.png  Contact:
  Please direct any enquiries to hello@smartmoneypeople.com

As the UK’s most comprehensive financial services review site, Smart Money People helps people and companies to create better outcomes, sharing the collective wisdom and experiences of customers to provide insights and ideas that will help shape the future of finance.

Event Summary

  • Wednesday, 10 July 2024
  • 13:00 - 13:45
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.Event Event
  • Mortgages & Housing

AI-Powered Digital Transformation for Building Societies Webinar

AI isn’t just an upgrade for building societies—it’s the foundation for staying competitive. In this exclusive webinar, we’ll explore how Gen AI is re...

BSA Card
  • BSA.PressRelease Press Release
  • Thought leadership

Mutuals Group urges action to realise huge growth and social dividend from Labour’s ‘doubling’ ambition

New Independent Report shows removing financial barriers will unlock growth for mutuals and deliver on Labour’s Manifesto

BSA Card
  • BSA.Newsbite_1 Society Matters
  • Mortgages & Housing

A steadfast purpose helping to drive our collective future

Celebrating the history of building societies and the potential for growth of the mutual sector. 

BSA Card
  • BSA.IndustryResponse Industry Response
  • Mortgages & Housing

Reforming the Energy Performance of Buildings Regime

The BSA responded to the government’s consultation on reforms to the Energy Performance of Buildings regime. The consultation sought input on changes ...

BSA Card
  • BSA.IndustryResponse Industry Response
  • Conduct Risk & Regulation

BSA response to PRA CP17/24 and FCA CP24/28 on operational resilience: operational incident and outsourcing and third party reporting

The BSA has issued a combined response to PRA CP17/24 Operational resilience: Operational incident and outsourcing and third party reporting and FCA C...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

BSA comments on the PRA’s proposal to raise the deposit protection limit of the Financial Services Compensation Scheme

The PRA is proposing to raise the deposit protection limit of the Financial Services Compensation Scheme (FSCS) from £85,000 to £110,000.

BSA Card
  • BSA.Event Event
  • Financial Crime

Financial crime prevention seminar

This full-day event in Leeds provides BSA members with expert briefings on current key risk areas in financial crime to help them review and focus the...